Camp Staff: Guardian Angels and Other Support

There are many ways to give your new summer camp staff members the very best foundation for a superb and healthy staff career.  Here are just a few ideas to add more layers of support for them as the summer begins:

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1.  Secretly assign a returning staff member to watch over a new person during staff training. Have them check in occasionally with their new person throughout the week (they could: hang out with them in free time, sit with them at meals or at campfire, answer any questions they may have).  It is also an important role for the returning staff member.  It helps to affirm their importance in taking care of people at camp this summer.

2. The first night of training (we did this on the first night of our staff orientation weekend at camp in May), give each senior staff member a list of staff members (these groups are divided evenly and with a good mix of new and returning people).  Have each senior staff member make contact with these members at some point during the evening and ask them to hang out after formal activities are over (it must look like this was not planned).  Have each senior staff member do something fun with their group for a short period of time (ex. go to the docks and look at the stars, play guitar and sing, work on a puzzle, set tables and decorate the dining hall for breakfast as a surprise). Below is a copy of the note written to the senior staff members – we then added a list of names to each person’s note :

Grab the following 3 or 4 people after campfire and ask them to hang out with you.  Do not let them know that you have been asked to do this ~ it is a secret mission.  Go do something that is not normally done (ex. do not hang out in the staff lounge).  Take them down to the beach, go out to the playing field and look at stars, play guitars in the lodge, make something in the kitchen (but be sure to ask permission of the kitchen manager first), play cards, or anything else creative that you like.

This is meant to be a chance to hang out with people they normally wouldn’t hang out with “after hours” and to help them to get to know the Resource staff.   If they prefer to go to bed, please let them.

Otherwise, have fun, enjoy one another’s company, and take good care of our counsellors.

3.  Guardian Angels: Find a member of your bigger camp community (alumni, parents, board members) to be a support partner for every member of your staff.  Frontload with your Guardian Angels that this is a very serious task that cannot be taken lightly.  If they feel for any reason that they cannot fulfill all the requirements you ask of them this year, allow them to give you permission to ask them again next year.  Have each adult write a letter at several points during the summer (at least 3) to share words of encouragement, appreciation and affirmation.  Emails are terrific but everyone loves a package that comes snail mail! At the end of summer, you can have the staff members write a letter to their Guardian Angels sharing their reasons for being a part of camp and how much their support meant to them.  Trust us...your adults will love this responsibility and the letters will mean so much to your staff.  We even had Guardian Angels send care packages to staff members, although this was never a request from us!

We'd love to hear and share your ideas.  Please leave them in the comments section below.

Thank you for sticking with us. We hope that you have been enjoying your CampHacker newsletter and have been listening to the CampHacker Podcast.
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Tri-State Camp Conference - Words & Pictures

Seth Godin talks canoe paddle design with CampHacker Travis Allison

Tri-umphant!

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This past week, CampHacker had the good fortune to attend the Tri-State Camping Conference in Atlantic City, New Jersey. It is the largest gathering of camp professionals in the world and offered countless opportunities for directors, owners, board members, nurses and camp staff to connect with colleagues from all over the world.

There were over 150 educational sessions, more than 250 exhibitors, over 600 camps and 3000 individuals. Tri-State offered sessions on business, campers, community, operations, programme and activities, staff leadership, and streams for newcomers and veterans. We discussed everything from budgets, marketing and promotions to technology, fundraising and the economy. We struggled with topics like working with youth, bullying, gossip, behavioural challenges and special needs. We gathered to hear about parents, boards and donors, volunteers, agencies and alumni. We learned about insurance, facility maintenance, emergency planning and health management. We shared ideas on leadership theory and practice, vision and ethics, community building and establishing - or changing - camp culture.

And if that wasn’t enough, there was always the Social Media Lounge (brought to us by theONswitchCamp Rightsleeve and MyColorWar). New to the conference this year, we could stop by to chat with a seasoned ‘therapist’ to get free help and consultation on social media marketing.

And when all the formal learning was done, we did what camp people do best - we played. At the Exhibit Hall, we stopped by the Interactive Zone and experienced the latest and greatest in today’s camp products. We played some three-on-three basketball, enjoyed some paddle games on the multi-court, and dodged the ball with our fellow attendees in the Conference Ga-Ga Pit! Attendees could choose from 3 great dinners on the town and three fun free social events planned for the evening hours.

As CampHackers, we not only participated as attendees but also recorded so much of the event in photos and on audio and video. We recorded a podcast directly from the Conference with our guest, Scott Arizala. We were able to interview presenters like Lenore Skenazy of Free-Range Kids and Nancy Shenker of theONswitch. We were even privileged enough to spend some time with Seth Godin, bestselling author, blogger, entrepreneur, and a former camper at Camp Arowhon, and Jean Kilbourne, internationally recognized author, speaker and filmmaker. Those were amazing moments.

And just like camp, we ended each day exhausted but invigorated. We are so grateful for the insights and ideas of the presenters, the deals and products of the exhibitors, and the camaraderie of our fellow camp professionals.

We’d like to thank the exceptional group of individuals who made this dynamic experience possible. See you next March!

Make Your Camp Staff FEEL Part of the Family

Part of something much bigger than themselves.

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Here are a few ideas to get you motivated to begin planning your camp staff training:

From Morning ‘til Night

  • Take time now to go through your leadership training schedule from last summer
  • What worked well?  What did not?  How did you feel during it and when it was over?
  • What changes can you make to make it an extraordinary experience this year?
  • "Put on the EYES of a new person" to make sure that everything you do in a camp day will make sense and will make them feel welcome  (this is a tough exercise if you have been doing this job for a while so ask someone not involved in your camp to take a look at your schedule and ask you questions)

Intentional Group Dynamics

  • Intentionally Mix and Match – in every activity, come up with a way to encourage them to get to know more people (ex. have them sit at meals according to certain categories - the last digit of their phone numbers, the length of their thumbs, the number of pets they've had, etc.)
  • During serious sessions that require small group work, choose thegroups for them ahead of time so you know you have a good mix of experience and personalities
  • Consider all the smaller groups you will have on staff this summer and allow them opportunities to spend time in those groups throughout the week to build cohesive teams (ex. counselors, senior staff, programme staff, maintenance, kitchen, all staff mixes)

The Importance of Circles

  • Run as many meetings, sessions, game explanations, etc., as possible in a circle
  • Begin your formal staff training opening in a circle and end your meetings in a circle holding hands (if you have a large staff, you may want to do this in concentric circles so you all fit in your space -- have the most inner circle sit, the next circle out kneel or squat, and the outer circle stand -- the point, of course, is for all of you to be able to see one another and feel the power of the circle)
  • Run Women’s and Men’s Circles with your staff one evening during Training (Allow the women to have their own time and men to have theirs - Use this time not only to play but to also discuss issues that affect their gender (a lot more to follow on Women's and Men's Circles in future newsletters)

Make Time for Work and Play

  • Work play time into your schedule after a heavy session (even 15 minutes is great) but use it to teach new games or how to play games (ex. showing good sportsmanship)
  • Have evening programmes every night but again use them to teach what behaviour you expect to see with your campers during the summer and what you hope the children will get out of their experiences
  • Have “Work Big Work” – reserve a work project for staff members to do during training (ex., wash all the windows at camp, move boats to the water from storage, rake the beach) – this builds ownership of the site
  • And then, of course, have “Fun Big Fun” – at some time during training, surprise the staff with something really fun (ex. have a carnival and rent a cotton candy and a popcorn machine or hire square dance callers to come to camp)

Hearing from the Staff:

  • Put up signs around the dining hall that say:  “I Can Teach This ___” and allow staff to fill in their names and what they know how to do (this is a great way to get to know people and can be very beneficial throughout the summer when you want to know who can run specific activities outside their actual job descriptions)
  • Each evening during training, at the end of campfire, have a Director’s “Fireside Chat” (ask your staff how their day went and have a question ready for each night (ex. Who did you see take a risk today?  Who did you learn something from today?  What have you learned about yourself today?  Who would you like to thank today?) - our staff members really enjoyed this time together every evening!

Wellness Matters

  • Create Wellness Partners – pair together every staff member with someone else of appropriate age and interests
  • Make them Wellness Partners (or "Wellies" as we like to call them) for the summer
  • Have the partners take care of and watch out for one another
  • Have each partner agree to allow this person to tell them when they need sleep or to take better care of themselves if this is necessary
  • Religious camps will want to encourage them to pray together and for each other
  • Allow time in staff meetings every so often for them to get together and catch up

It's important for everyone to know that they have someone special who is looking out for them. We have staff members who still call each another "Wellies" whenever they see one another or correspond and they haven't been on staff for years!

What ideas do you have to share with the camp community that really build family and a strong, confident staff team? We'd love to hear from you.

Is Your Camp Computer Secure?

Is it easy for others to access your computer information?

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Over the winter, the website Gawker.com was hacked.  The people who broke into the website stole the email addresses and passwords of more than 1.3 million Gawker users.  When the information was posted online researchers discovered some thing very interesting: people are lazy.

Of all of those stolen passwords, the most popular, by far, was...

"123456".  Followed, of course, by "password".

How to secure your computer

Good password security can be easy enough if you can keep a simple trick in mind.    But first:

Elements of a good password

  • a combination of lower case and upper case letters
  • some numbers and symbols
  • unique passwords for EVERY website, bank, computer, etc.
  • memorable
  • no family or pet names
  • no birthdays or phone summers

The Trick

I learned this trick (sometimes called a hash) from Steve Gibson from the Security Now podcast.  Create a mnemonic system that will allow you to have all of the Elements.

For example [this is not my system, by the way ;-)] -   mycommonword + common number and symbol + Nameofwebsite (capitalized)

Check it.  I have one word that I can remember but isn't obvious to others: "elephant".  It is common to all of my passwords.  Plus, a number/symbol combo that is also in every password, say "53#@". Lastly, the name of the website, starting with a Capital Letter.

Using this system this would be my CampHacker.org password:  elephant53#@Camphacker

  • Gawker.com - elephant53#@Gawker
  • Citibank - elephant53#@Citibank
  • my laptop - elephant53#@Laptop

Easy to remember, hard to guess.

It's worth it to me to type in a long password so that I can feel secure.

What's your password?

Home from Tri-State

We're a half hour from home! I'm sorry that it didn't work out to post regularly from the Tri-State Camp Conference.

I promise you the videos and photos we have will be worth a few days of dead air.

We are super-excited to post our video interviews with camp experts, plus marketing genius Seth Godin and expert in women's images in advertising, Jean Kilbourne.

It was such an honour to get to meet so

many if you in person!